The greatest challenge of any startup will not be finance, marketing or sales, it will be having the right talent whose goals align with that of the business.
As an entrepreneur grows business over time, there is an increased need to align the mission and goals of the business with the market realities. The real-life experiences from day-to-day activities guide the decisions being made which directly affects the brand, employees as well as the founder(s) of the business. When employees share these experiences alongside the owner, the knowledge and wisdom required to make important decisions are transferred from the mind of the owner to everyone else.
Think Like an Owner indicates that employees of an organisation are responsible for adopting sound judgement in every activity of their work in products, services as well as in representing the brand online and offline. This requires that people value the trust given to them and handle situations like they own part of the business even if they are not directly responsible.
To create this ownership culture companies and entrepreneurs need to ensure;
Group decision making: Most times you may have the answers to the decisions but you need to bring in your team in the brainstorming process where everyone gives their opinion. By sharing your thoughts in this manner, they grow to understand why some decisions are made.
Transparent management: Inasmuch as some information is very private to the founders and senior management, it is important to share some of them whenever you can, maybe a problem, and how it was resolved, just so it can reinforce the trust in management and inspire them to think alike.
Set and communicate goals: When the goals are clear and the roadmap to actualising them is communicated it creates room for your team to become more creative and independent in achieving them.
Appreciation: It starts with highlighting and rewarding people who make an attempt to think like owners, use them as a case study to guide your expectations from others.
One of my unpopular opinions is that we have more unemployable young talents than unemployed ones. I am clearly saying this because, in almost every startup, a job seeker can research their challenges and pitching possible ways to help. By doing this for 20 startups within the course of one month you’ll definitely get an interview or possibly a job. I know this because I have proof in my mailbox and DMs.
The problem isn’t really to get the job, the problem is to ensure the growth of the company where you work, thinking beyond your regular job, how to improve processes, fixing problems around you even if it is not tagged as your task.
It is very difficult to have a high degree of credibility within your organisation if you are personally disconnected from what your company does. (Excerpt from Matt Blumberg. “Startup CEO)